Voice

Premium Voice Revenue Share

What is premium voice, revenue share, premium services, how premium voice revenue is split

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Written by Racheal Wambua
Updated over a week ago

Understanding parameters used in a call

The parameters sent to your callback URL or Events URL

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Written by Racheal Wambua
Updated over a week ago

What is a Virtual Number?

All about virtual numbers, virtualizing numbers and virtual number pricing

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Written by Racheal Wambua
Updated over a week ago

What are the parameters for Hang up Cause

What is a hangup cause and what the parameters mean

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Written by Racheal Wambua
Updated over a week ago

What is the difference between NO_ANSWER and NO_USER_RESPONSE

What are the different parameters I get when a call is not answered/picked

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Written by Racheal Wambua
Updated over a week ago

What audio formats are supported by <record>

Audio formats our API supports for the record feature

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Written by Racheal Wambua
Updated over a week ago

Best practices for Robocalls/Call Blasting

Best practices that will increase your success rate with robocalls/call blasting

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Written by Racheal Wambua
Updated over a week ago

What is a robocall/call blasting

How to get started with robocalls/call blasting

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Written by Racheal Wambua
Updated over a week ago

Implementing an Interactive Voice Response (IVR) System

Getting started on voice: What you need to build an IVR system

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Written by Racheal Wambua
Updated over a week ago

What you need to build a Call-Center

Getting started on voice: what you need to build a call center

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Written by Racheal Wambua
Updated over a week ago

What types of voice phone numbers are available ?

Listing down the phone numbers available

Written by Caroline Wavinya
Updated over a week ago

How does voice billing work?

What happens to your money during calls :D, Also per country billing info

Written by Caroline Wavinya
Updated over a week ago

How many concurrent calls can I make per second?

Call capacity for our API

Written by Caroline Wavinya
Updated over a week ago

What is an events URL?

Explaining the purpose of the events URL

Written by Caroline Wavinya
Updated over a week ago

How do I change my Caller ID?

Using a caller ID when making outbound calls.

Written by Caroline Wavinya
Updated over a week ago

How do I set up my SIP phone?

Configuring your SIP number on a soft phone e.g Zoiper

Written by Caroline Wavinya
Updated over a week ago

How do I make an outbound call from my Soft Phone?

Using soft phones e.g Zoiper to make an outbound call

Written by Caroline Wavinya
Updated over a week ago

Why does it take a while for my media file to play?

Reason for delay in playing media file for either <play/> action or hold music.

Written by Caroline Wavinya
Updated over a week ago

What does hangupCause parameter mean?

Definition and reasons for Hangup Causes

Written by Caroline Wavinya
Updated over a week ago

Why are my calls getting Aborted ?

Reasons for call failure, callback Url errors

Written by Caroline Wavinya
Updated over a week ago

Why can't I see a call on my AT dashboard ?

Describe reasons why a call would be invisible on the dashboard

Written by Caroline Wavinya
Updated over a week ago