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Voice
Contains some of the FAQs regarding Africa's Talking voice product
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35 articles in this collection
Written by
Caroline Wavinya,
Racheal Wambua,
and
nyakio muriuki
How can I use your voice API to send one-time passwords(OTP) for my application?
say, one time password, OTP
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Written by
nyakio muriuki
Updated over a week ago
What is the difference between a callback URL and an events URL?
callback vs events urls
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Written by
nyakio muriuki
Updated over a week ago
Voice pricing | Nigeria
Voice service pricing in Nigeria
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Written by
nyakio muriuki
Updated over a week ago
Can you mask calls to appear to be coming from another number?
call masking
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Written by
nyakio muriuki
Updated over a week ago
Voice Pricing | Kenya
Pricing for voice service in kenya
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Written by
nyakio muriuki
Updated over a week ago
How do I block incoming calls to my number?
blocking incoming calls
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Written by
nyakio muriuki
Updated over a week ago
What do I need to set up a SIP trunk connection?
setting up sip trunk voice service.
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Written by
nyakio muriuki
Updated over a week ago
Virtualized Numbers
virtualising numbers.
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Written by
nyakio muriuki
Updated over a week ago
How to build and Interactive Voice Response service.
Building an interactive voice response service.
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Written by
nyakio muriuki
Updated over a week ago
Premium Voice Revenue Share
What is premium voice, revenue share, premium services, how premium voice revenue is split
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Written by
Racheal Wambua
Updated over a week ago
When using the Voice API to record calls, what is the maximum duration that the recordings will stay on the dashboard, and is there a limit on the size of the recordings?
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Written by
nyakio muriuki
Updated over a week ago
Dealing with no user response in get_digits action.
Is there a way to allow the user to proceed with a suitable default or prompt them again for input.
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Written by
nyakio muriuki
Updated over a week ago
How do I make outbound calls from my SIP phone(or any IP phone)?
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Written by
nyakio muriuki
Updated over a week ago
How do I receive calls on my SIP phone(or any IP phone)
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Written by
nyakio muriuki
Updated over a week ago
How can ensure that the POST request to my callback URL is coming from Africa’s Talking and not some other place?
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Written by
nyakio muriuki
Updated over a week ago
Understanding parameters used in a call
The parameters sent to your callback URL or Events URL
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Written by
Racheal Wambua
Updated over a week ago
What is a Virtual Number?
All about virtual numbers, virtualizing numbers and virtual number pricing
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Written by
Racheal Wambua
Updated over a week ago
What are the parameters for Hang up Cause
What is a hangup cause and what the parameters mean
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Written by
Racheal Wambua
Updated over a week ago
What is the difference between NO_ANSWER and NO_USER_RESPONSE
What are the different parameters I get when a call is not answered/picked
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Written by
Racheal Wambua
Updated over a week ago
What audio formats are supported by <record>
Audio formats our API supports for the record feature
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Written by
Racheal Wambua
Updated over a week ago
Best practices for Robocalls/Call Blasting
Best practices that will increase your success rate with robocalls/call blasting
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Written by
Racheal Wambua
Updated over a week ago
What is a robocall/call blasting
How to get started with robocalls/call blasting
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Written by
Racheal Wambua
Updated over a week ago
Implementing an Interactive Voice Response (IVR) System
Getting started on voice: What you need to build an IVR system
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Written by
Racheal Wambua
Updated over a week ago
What you need to build a Call-Center
Getting started on voice: what you need to build a call center
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Written by
Racheal Wambua
Updated over a week ago
What types of voice phone numbers are available ?
Listing down the phone numbers available
Written by
Caroline Wavinya
Updated over a week ago
How does voice billing work?
What happens to your money during calls :D, Also per country billing info
Written by
Caroline Wavinya
Updated over a week ago
How many concurrent calls can I make per second?
Call capacity for our API
Written by
Caroline Wavinya
Updated over a week ago
What is an events URL?
Explaining the purpose of the events URL
Written by
Caroline Wavinya
Updated over a week ago
How do I change my Caller ID?
Using a caller ID when making outbound calls.
Written by
Caroline Wavinya
Updated over a week ago
How do I set up my SIP phone?
Configuring your SIP number on a soft phone e.g Zoiper
Written by
Caroline Wavinya
Updated over a week ago
How do I make an outbound call from my Soft Phone?
Using soft phones e.g Zoiper to make an outbound call
Written by
Caroline Wavinya
Updated over a week ago
Why does it take a while for my media file to play?
Reason for delay in playing media file for either <play/> action or hold music.
Written by
Caroline Wavinya
Updated over a week ago
What does hangupCause parameter mean?
Definition and reasons for Hangup Causes
Written by
Caroline Wavinya
Updated over a week ago
Why are my calls getting Aborted ?
Reasons for call failure, callback Url errors
Written by
Caroline Wavinya
Updated over a week ago
Why can't I see a call on my AT dashboard ?
Describe reasons why a call would be invisible on the dashboard
Written by
Caroline Wavinya
Updated over a week ago