Voice

Premium Voice Revenue Share

What is premium voice, revenue share, premium services, how premium voice revenue is split

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Written by Racheal Wambua
Updated today

Understanding parameters used in a call

The parameters sent to your callback URL or Events URL

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Written by Racheal Wambua
Updated today

What is a Virtual Number?

All about virtual numbers, virtualizing numbers and virtual number pricing

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Written by Racheal Wambua
Updated today

What are the parameters for Hang up Cause

What is a hangup cause and what the parameters mean

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Written by Racheal Wambua
Updated today

What is the difference between NO_ANSWER and NO_USER_RESPONSE

What are the different parameters I get when a call is not answered/picked

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Written by Racheal Wambua
Updated today

What audio formats are supported by <record>

Audio formats our API supports for the record feature

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Written by Racheal Wambua
Updated today

Best practices for Robocalls/Call Blasting

Best practices that will increase your success rate with robocalls/call blasting

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Written by Racheal Wambua
Updated today

What is a robocall/call blasting

How to get started with robocalls/call blasting

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Written by Racheal Wambua
Updated today

Implementing an Interactive Voice Response (IVR) System

Getting started on voice: What you need to build an IVR system

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Written by Racheal Wambua
Updated today

What you need to build a Call-Center

Getting started on voice: what you need to build a call center

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Written by Racheal Wambua
Updated today

What types of voice phone numbers are available ?

Listing down the phone numbers available

Written by Caroline Wavinya
Updated today

How does voice billing work?

What happens to your money during calls :D, Also per country billing info

Written by Caroline Wavinya
Updated today

How many concurrent calls can I make per second?

Call capacity for our API

Written by Caroline Wavinya
Updated today

What is an events URL?

Explaining the purpose of the events URL

Written by Caroline Wavinya
Updated today

How do I change my Caller ID?

Using a caller ID when making outbound calls.

Written by Caroline Wavinya
Updated today

How do I set up my SIP phone?

Configuring your SIP number on a soft phone e.g Zoiper

Written by Caroline Wavinya
Updated today

How do I make an outbound call from my Soft Phone?

Using soft phones e.g Zoiper to make an outbound call

Written by Caroline Wavinya
Updated today

Why does it take a while for my media file to play?

Reason for delay in playing media file for either <play/> action or hold music.

Written by Caroline Wavinya
Updated today

What does hangupCause parameter mean?

Definition and reasons for Hangup Causes

Written by Caroline Wavinya
Updated today

Why are my calls getting Aborted ?

Reasons for call failure, callback Url errors

Written by Caroline Wavinya
Updated today

Why can't I see a call on my AT dashboard ?

Describe reasons why a call would be invisible on the dashboard

Written by Caroline Wavinya
Updated today