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What is the difference between NO_ANSWER and NO_USER_RESPONSE

What are the different parameters I get when a call is not answered/picked

Written by Samuel Kinyua

The NO_ANSWER and NO_USER_RESPONSE callback parameters are triggered when the call is not answered but the circumstances are different as shown below.

NO_ANSWER: This cause is used when the called party has been alerted but does not respond with a connect indication within a prescribed period of time.
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The phone rang but the called party did not pick the call.

NO_USER_RESPONSE: This cause is used when a called party does not respond to a call establishment message with either an alerting or connect indication within the prescribed period of time allocated.
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The call never got to the phone of the called party.  This is mainly because of an error on the provider's end.

Here are other parameters we post:
​HangUp Causes
​Call Transition States

Useful Links (Inquiries and More Information)
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Voice Documentation
​Voice Website Page
Voice Email: voice@africastalking.com

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