Africa's Talking

This should help you understand the characters that you should use in an SMS message to help you make the most out of it

Making Your SMS Characters Count

Comment envoyer des SMS?

How to create a new line in SMS, or escape quotation marks and other useful SMS Hacks

How to create a new line in my text message?

How do I start sending messages ?

Understanding how your message is billed, special characters and message length.

Why was my message billed twice ?

Reasons why a message did not reach the clients handset.

Why did my messages Fail ?

Explaining what the Risk Hold is and how to fix it

Why am I getting the "Risk Hold" Error ?

2 way SMS / Shortcode in Uganda

Rwanda sender ID requirements

Rwanda shortcodes

Zambia - shortcodes

Nigeria - shortcodes requirements

Ghana - Bulk sms

Cameroon bulk sms pricing and sender ID registration

WhatsApp for Business API

Caroline Wavinya

Sally Mugure

Mariam

Contains some of the FAQs regarding Africa's Talking SMS product

Nigeria based information on getting a Sender ID including requirements, time it takes to set up etc

How do I get a Sender Id in Nigeria ?

Sending SMS, Do not Disturb (DND), Nigeria

Does Africa's Talking support sending of SMS to DND numbers in Nigeria ?

Messages terminating with AFRICASTKNG, SMSLEOPARD or other default sender IDs

Why are my messages not terminating with my sender ID?

Costs and timelines for registering a sender ID in Kenya and Uganda

How do I set up my Sender ID in Kenya or Uganda ?

CIV sender ID requirements

Zambia sender Id registration

South Africa Sender ID requirements

Tanzania Sender ID Registration

Pauline Ndegwa

Said

SENDER IDS/ ALPHANUMERICS

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.