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What is the duration of a USSD session for Kenyan Telcos?
What is the duration of a USSD session for Kenyan Telcos?

Answering various USSD queries regarding session duration,

Caroline Wavinya avatar
Written by Caroline Wavinya
Updated over 4 years ago

The USSD session duration depends on the Telco. 

Safaricom

A USSD session is 180 seconds long however, if a customer takes longer than 30 seconds to respond the session times out.

Airtel

A session is 180 seconds long and may be timed out if the below scenarios occur:

  1.  Application response timeout- 15s

  2. USSD connection to application timeout- 10s

  3. And session timeout(customer response)- 60s

Equitel
A session is 180 seconds long however, if a customer takes longer than 30 seconds to respond the session times out.

For any further clarifications send an email to smsussd@africastalking.com.

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